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Terms & Conditions


Feely's totalhealth Pharmacy is a company registered in the Republic of Ireland. These terms and conditions are provided by Feely's totalhealth Pharmacy  (referred to as ‘us’, or, ‘we’ or ‘Feely's totalhealth Pharmacy’) for the information of visitors (referred to as ‘you’ or ‘your’) to our website. 

  • The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully before proceeding with your order. 
  • We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. 
  • Please note that different terms (including prices, delivery charges and delivery times) may apply to purchases made in our store. Very occasionally, the price displayed in your local store may differ from the price quoted on this website.
  • We may change these terms and conditions at any time without prior notice to you. Any changes will take effect on the date they are posted on this website. You will be asked to read and accept the terms and conditions each time you place an order to ensure that you are familiar with the current terms and conditions prevailing at the time you place your order.
  • These terms and conditions do not affect your statutory rights.
  • All images and videos are for illustration purposes only and may not be the exact bottle received. Please check full product details for packaging and description.
  • All stock and prices are subject to availability.
  • All prices are in Euro (€) and include VAT.
  • Please check your order details carefully before submitting your order as changes cannot be made to your order once it has been placed and Feely's totalhealth Pharmacy will not grant any compensation in any form for inconvenience experienced as a result.
  • The delivery cost for your purchase is displayed when you select the delivery method at the checkout. You can still choose to cancel the order at this stage.
  • It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. We cannot cancel your purchase or refund your money if you return the product without proof of purchase.Refunds on items returned will be offered at the price paid at the time of purchase. Therefore, items bought on special offer will only be refunded at the special offer price.
  • In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the incorrect price (including delivery charges).
  • You are entirely responsible for any and all activities that occur under your account which is provided by Feely's totalhealth Pharmacy. You agree to notify us immediately of any unauthorised use or any breach of security.
  • We use Stripe to provide a secure and reliable payment processing service. Stripe are approved and certified by many financial institutions. There are several technological layers in place to ensure the confidentiality and integrity of information. All information when in transit is encrypted  to ensure the privacy of sensitive information.
  •  If Feely's totalhealth Pharmacy has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible to either offer an alternative item (to the same value) or we will credit your card for the cost of the unavailable goods. Feely's totalhealth Pharmacy will not be obliged to offer any additional compensation for disappointment suffered.
  • In the rare event of a customer receiving an incorrect order, Feely's totalhealth Pharmacy will, upon receipt of the returned incorrect item, send the correct item and refund the return postage. If the customer requires a fast replacement, Feely's totalhealth Pharmacy will recharge the customer, send the correct item and on receipt of the returned item, refund the customer for the cost of their second order and for their return postage.
  • Orders returned by the courier as not picked up will be refunded the cost of products upon receipt, not including postage. Customers will be notified and the order will be cancelled. The customer will then have to re-order the goods if they are still required.
  • Feely's totalhealth Pharmacy cannot be held responsible for any delay in delivery, or any damage caused to your purchase once the package has been dispatched to the courier and a dispatch acknowledgement has been emailed to your specified email address
  • If an order is not received, you must contact Feely's totalhealth Pharmacy within 30 days of dispatch as no claim can be made after this time.
     
  • We value our customer’s satisfaction very highly. If you have any complaints regarding your order please email our customer support team at feelyspharmacy@totalhealth.ie
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